Terms And Conditions
Effective Date: April 19, 2025
These Terms and Conditions (“Terms”) govern your use of Timely.bio, a software-as-a-service (SaaS) attendance management platform developed and owned by Fortuna Impex Pvt. Ltd. (“Company”, “we”, “us”, or “our”). By accessing or using Timely.bio (“Service”), you (“Customer”, “you”, or “your”) agree to be bound by these Terms. If you do not agree, please do not use the Service.
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1. Scope of Services
Timely.bio is an attendance management platform that integrates with physical biometric devices to offer real-time employee attendance tracking, reporting, and workforce management functionalities. The Service may include:
· Web and/or mobile-based user interfaces.
· Cloud-based APIs for device communication.
· Real-time data collection and processing.
· Attendance reports, dashboards, and alerts.
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2. Account Registration and Responsibilities
· To access the Service, you must register for an account and provide accurate, complete, and current information.
· You are responsible for maintaining the confidentiality of your login credentials and any activities under your account.
· You agree not to share access credentials or allow unauthorized use of your account.
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3. Device Integration and Usage
· Timely.bio supports integration with compatible biometric attendance devices. Device installation, maintenance, and support are either provided by Fortuna Impex Pvt. Ltd. or authorized partners.
· The Company is not liable for issues arising from third-party or unauthorized devices.
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4. Subscription and Payment
· Access to the Service is subscription-based. Pricing and plans are detailed at timely.bio or provided directly by the Company.
· Subscription fees must be paid in accordance with the agreed plan. Late payments may result in suspension or termination of the Service.
· All payments are non-refundable unless otherwise stated in writing.
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5. Data Ownership and Privacy
· You retain ownership of your organization’s attendance data. By using the Service, you grant us the right to process this data solely for the purpose of providing the Service. · We adhere to applicable data protection laws. Please review our Privacy Policy for details on how we handle data.
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6. System Availability and Support
· We aim to provide 99.9% uptime for the Service, excluding planned maintenance or unforeseen outages.
· Technical support is available via email or other channels during business hours (Monday–Friday, 9 AM–6 PM IST).
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7. Acceptable Use
You agree not to:
· Use the Service for any unlawful or unauthorized purpose.
· Interfere with the proper operation of the Service.
· Attempt to access or modify other users' data or the Service’s source code.
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8. Intellectual Property
All rights, title, and interest in the Timely.bio platform, including all intellectual property rights, remain with Fortuna Impex Pvt. Ltd. Unauthorized copying, modification, or distribution is strictly prohibited.
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9. Termination
· Either party may terminate the Service by giving a [30]-day written notice.
· We reserve the right to suspend or terminate your access for breach of these Terms without prior notice.
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10. Limitation of Liability
· The Service is provided “as is.” We do not guarantee that it will be error-free or uninterrupted.
· To the fullest extent permitted by law, Fortuna Impex Pvt. Ltd. shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use the Service.
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11. Amendments
We may modify these Terms at any time by posting the updated version on the website. Continued use of the Service after changes constitute your acceptance of the new Terms.
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12. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Kolkata / West Bengal.
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13. Contact Us
For any queries or concerns related to these Terms, please contact:
Fortuna Impex Pvt. Ltd.
Email: support@fortunaindia.com Website: https://timely.bio