timely.bio Pricing Policy

Fortuna Impex Private Limited

Effective Date: 19th April 2025

---

1. Introduction

timely.bio is a cloud-based attendance, leave, and workforce management platform offered by Fortuna Impex Private Limited. This pricing policy outlines the billing model, subscription terms, refund conditions, and commercial practices applicable to customers using timely.bio.

---

2. Pricing Structure

· Per Employee Subscription: timely.bio charges customers monthly based on the number of active employees registered on the platform.

· A minimum number of employees (~10) is billed for each account every month, regardless of actual usage.

· The details of the pricing can change at the discretion of Fortuna. The latest pricing details can be found on www.timely.bio.

---

3. Wallet System

timely.bio uses a prepaid internal wallet system. Customers can:

· Recharge their wallet using supported payment gateways

· Receive an initial wallet credit upon signing up

· Receive device-based cashback in their wallet when eligible biometric devices are added

Wallet balance is deducted automatically on the 1st of each month, based on active employees in the prior month.

---

4. Device Pricing & Cashback

timely.bio provides biometric devices for time and attendance tracking. Cashback is issued to the customer’s timely.bio wallet based on the device model and quantity added.

---

5. Billing & Invoicing

· Invoices are generated monthly and can be sent to the registered email ID.

---

6. Refund & Cancellation Policy

· Wallet top-ups are non-refundable.

· Customers can cancel their subscription at any time, but unused wallet balance or partial-month payments are not refundable.

· In case of billing errors, customers may contact our support team for resolution.

---

7. Customer Support

For queries related to pricing or billing:

Email: hello@fortunaindia.com

Phone: +91-7550670670

---

8. Company Information

Fortuna Impex Private Limited